Effective as of April 1, 2023, this Privacy Policy is the most recent revision. By accessing the Site, you confirm that you have read and agree to the terms and conditions of this Privacy Policy in its entirety.
We collect information about you, including Personal Data, Site Data, and Anonymous Data, to enhance your experience on our website(s) and any products and services we provide. If you choose to subscribe to our newsletter(s), we may send you emails and other material that may interest you, but you can unsubscribe from our marketing emails at any time. We only collect Personal Data for lawful purposes and retain it for as long as required by law. You can contact us at any time to update or remove any Personal Data we have collected and stored about you.
Thank you for visiting havejoy.com (the “Site”). The Site is owned and operated by One x games Limited and its affiliated companies (“One x games”, “our”, “we” or “us”). Our commitment to protecting your privacy is reflected in this Privacy Policy, which outlines our practices and policies related to any information (such as Site Data, Anonymous Data, and Personal Data, each as defined below) that we may collect from you, or that you may share with us when you access or use the Site or any related products and/or services.
Lawful Basis for Processing Data
In some jurisdictions, data protection legislation only allows the processing of your Personal Data (as defined below) if it is permitted by law. We have a lawful basis for each of our processing activities (unless an exemption applies), as outlined below:
Consent. By accessing the Site, or otherwise providing us with your Personal Data, you consent to our collection, use, and sharing of your information as described in this Privacy Policy.
Legitimate Interest. We process your Personal Data based on Legitimate Interest, particularly for marketing and business purposes, and to contact you about your use of the Site or any One x games newsletters you may wish to join.
Legal Obligation. We may process your Personal Data when necessary to comply with applicable law.
Contract. We may process your Personal Data when required to fulfill an agreement or contract with you.
How We Collect and Use Personal and Anonymous Data
When you access the Site, register for any associated products and/or services, or opt-in to receive newsletters and other communications from us, we may collect Personal Data and Anonymous Data from you. We may also collect Personal Data and Anonymous Data when you send us information or communications.
“Personal Data” means data that allows someone to identify or contact you, including, for example, and without limitation:
your name;
your Internet Protocol (IP) address;
your electronic mail (email) address;
your account name; and
your geographic location or geolocation.
Personal Data may be used for the purposes of recording the transaction when you access the Site, or when you use any of the associated products and/or services being made available to you through the Site. One x games does not knowingly collect any sensitive personal data or any data defined under special categories of the applicable law(s).
We may also use Personal Data for the following purposes:
We use your Personal Data for several purposes, including fulfilling your requests to access the Site and its associated products/services, conducting internal business analytics, preventing fraud, sending you important information about your Site account and updates, engaging with third-party service providers, responding to your communications, communicating with you about our and our partners' products/services, and conducting product and market research.
To improve our services and the Site, we may collect Personal Data and Anonymous Data, such as browser type and IP address. We may also use cookies and navigational data to gather information about your visit to the Site. However, we will not share any information linked to your Personal Data with third parties without your consent, except for Anonymous Data which we may share with selected third parties and business partners.
We offer you choices regarding the collection, use, and sharing of your Personal Data. You may opt-out of receiving future newsletters or promotional communications from us. However, we reserve the right to send you notices of any updates to the Site, our products and services, our Terms of Use, and our Privacy Policy.
If and when we use a third-party technical support provider or hosting provider, we ensure that they adhere to the same privacy criteria as defined in this Privacy Policy with respect to Anonymous Data.
We may use Personal Data and IP addresses to identify users of the Site if and when we feel it is necessary to enforce compliance with the Site's policies or to protect our products and services, the Site, or other users of the Site and/or products or services.
If you wish to opt-out of receiving future communications from third-party providers, you should notify them directly of your choice regarding their use of your Personal Data. Despite your request to no longer receive future newsletters or promotional and marketing communications from us, we reserve the right to continue to send you important notices about the Site, our products and services, our Terms of Use, and our Privacy Policy.
How We Collect and Use Site Data
“Site Data” refers to data about how you use the Site. We may collect certain information from you including, but not limited to: User IP addresses, OS version, OS localization, device type, etc. We obtain this information from third-party traffic monitoring service providers. Other than User IP address, the Site does not, and will not, collect any other Personal Data from you without your prior approval. The Site Data we collect is primarily used to report Site usage and statistics, to improve the Site, and to track the performance of various marketing initiatives. Site Data may also be used by One x games to answer questions that customers have about their use of the Site and/or any associated product(s) or service(s).
Sharing of Personal Data
We will never sell, trade, or rent any Personal Data, Site Data, or any Anonymous Data that may contain Personal Data, to any third party without your explicit consent.
In certain special cases, we may disclose Personal Data when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against someone who may be causing injury to you, or is otherwise injuring or interfering with our rights, property or operations, other users of the Site or any associated product(s) and/or service(s), or anyone who could be harmed by such activities. We may also disclose your Personal Data and any Site Data when we believe the law requires it or in response to any demand by law enforcement authorities in connection with criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.
If we determine, in our sole discretion, that you have engaged in conduct that might be considered unlawful, fraudulent, or might harm or damage the reputation or standing of One x games with either the general public or with a business partner or potential business partner of One x games, we reserve the right to release your Personal Data to such persons or third parties, as we consider necessary, to prevent you from causing injury to, or otherwise injuring or interfering, now or in the future, with our rights, property or operations or otherwise the rights, property or operations of anyone which could be harmed by such conduct.Your Rights With Respect to Your Personal DataThis section applies if you are located in the European Union (EU) or European Economic Area (EEA). In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:
Right of access and portability. The right to obtain access to and to receive your Personal Data.
Right to rectification. The right to obtain rectification of your Personal Data without undue delay where that personal information is inaccurate or incomplete.
Right to erasure. The right to obtain the erasure of your Personal Data without undue delay in certain circumstances, such as where the Personal Data is no longer necessary in relation to the purposes for which it was collected or processed.
Right to restriction. The right to obtain the restriction of the processing undertaken by us on your Personal Data in certain circumstances, such as where the accuracy of the Personal Data is contested by you, for a period enabling us to verify the accuracy of that Personal Data.
Right to object. The right to object, on grounds relating to your particular situation, to the processing of your Personal Data, and to object to processing of your Personal Data for direct marketing purposes, to the extent it is related to such direct marketing.
If you wish to exercise one of these rights, please contact us using the contact details at the end of this Privacy Policy. You also have the right to lodge a complaint to your local data protection authority.
California Residents: Your California Privacy Rights
California Consumer Protection Act
Without being discriminated against for exercising these rights, California law gives its residents the right to request that we disclose what personal information we collect from you, to delete that information, and to opt-out of the sale of your personal information (if we sell such information), subject to certain restrictions. For security purposes, we will verify your identity – in part by requesting certain information from you -- when you request to exercise your California privacy rights. You also have the right to designate an agent to exercise these rights on your behalf. This section describes how to exercise those rights and our process for handling those requests.
Right to Know
If you are a California resident, you may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the following information:
The specific pieces of personal information we have about you;
The categories of personal information we collected, sold, or disclosed for a business purpose about you within the last twelve (12) months;
The categories of sources from which the personal information was collected;
The purposes for which the information was collected or sold; and
The categories of third parties to whom the information was sold, disclosed for a business purpose, or otherwise shared.
If possible, we will provide this information to you in a readily usable format that allows transmission to another entity. The easiest way to submit a request and receive your report is to complete the form here.
Right to Delete
If you are a California resident, you may submit a verifiable request for us to delete the personal information we have collected about you. The easiest way to submit a request for deletion is to complete the form here.
Right to Opt-Out
California residents may opt-out of the “sale” of their personal information, as defined by the CCPA. This does not include when:
You direct us to disclose your personal information or use us to interact with a third party and the third party does not sell the personal information;
We use or share an identifier solely to alert a third party you have opted out of the sale of your personal information;
Your personal information is transferred as an asset as part of a transaction in which the third party assumes control of all or part of our business, in which case the third party would have to tell you in writing if it materially changes how the information is used or shared; and
We use or share your personal information under a written contract with a service provider necessary to perform a business purpose. Here, the service the service provider performs is on our behalf, and our written contract prohibits it from keeping, using or disclosing your personal information for any purpose other than for the specific purpose identified in the contract.
In these cases, the disclosure of your personal information would not be considered a “sale” under CCPA. We use and share your information as described in this privacy policy and do not believe this use and sharing is a sale as defined by the CCPA. We have not sold personal information about you in the last twelve (12) months and currently have no plans to do so in the future. However, we have provided you with a system to record your preference that your data not be sold in the future. You may make this request by contacting One x games.
Right to be Free from Discrimination
We may not discriminate against you because you have exercised your rights, including, for example, by denying you access to our owned and/or operated websites.
Authorized Agents
If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent can (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request.
Cookies and Similar Technologies
A cookie is a small piece of text that is sent to your web browser by the Site. The cookie helps the Site remember information about your visit, which makes your next visit to the Site easier and the Site more useful to you. We also use cookies for tracking and reporting purposes, to make the ads that you may see more relevant to you, and to count how many visitors we receive to a page on the Site. The information collected by cookies is used to enhance your experience with on the Site, for marketing analysis, for targeted and display advertising, and for quality improvement of the Site and our services. No personally identifiable information is collected or stored by One x games during this process. We may use your IP address to identify your general location for traffic monitoring purposes. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You are not required to accept cookies, however, if your browser rejects our cookies you may not be able to use all of the Site functionality.
Do Not Track
If you opt-out of having your information collected through cookies and other web technologies, your existing display advertising cookie(s) will be deleted and a new cookie will attempt to be placed that instructs third-party service providers not to track your future activities when that cookie is detected (a “do-not-track” cookie). If your browsers are configured to reject cookies when you visit our opt-out page, a “do-not-track” cookie cannot be set on your computer. Also, if you subsequently erase “do-not-track” cookies, use a different computer or change web browsers, you will need to opt-out again. We currently do not respond to browser "do-not-track" signals.
Third-Party Relationships
Third-party Links. The Site may contain links to other third-party owned and/or operated websites and, where you request information from third-party providers, we may transfer you directly to the websites of such third-party providers. One x games is not responsible for the privacy practices or the content of such third-party websites. In some cases, you may be required to provide certain information to register or complete a transaction at such website. These third-party websites have separate privacy and data collection practices and One x games has no responsibility or liability relating to them. We do not endorse, nor are we responsible for the accuracy of, the privacy policies and/or terms and conditions of such third-party website. These third-party entities are independent third parties and are not affiliated with One x games.
California Residents: Your California Privacy Rights
California Consumer Protection Act
Without being discriminated against for exercising these rights, California law gives its residents the right to request that we disclose what personal information we collect from you, to delete that information, and to opt-out of the sale of your personal information (if we sell such information), subject to certain restrictions. For security purposes, we will verify your identity – in part by requesting certain information from you -- when you request to exercise your California privacy rights. You also have the right to designate an agent to exercise these rights on your behalf. This section describes how to exercise those rights and our process for handling those requests.
Right to Know
If you are a California resident, you may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the following information:
- The specific pieces of personal information we have about you;
- The categories of personal information we collected, sold, or disclosed for a business purpose about you within the last 12 months;
- The categories of sources from which the personal information was collected;
- The purposes for which the information was collected or sold; and
- The categories of third parties to whom the information was sold, disclosed for a business purpose, or otherwise shared.
If possible, we will provide this information to you in a readily usable format that allows transmission to another entity. The easiest way to submit a request and receive your report is to complete the form here.
Right to Delete
If you are a California resident, you may submit a verifiable request for us to delete the personal information we have collected about you. The easiest way to submit a request for deletion is to complete the form here.
Right to Opt-Out
California residents may opt out of the “sale” of their personal information, as defined by the CCPA. This does not include when:
- You direct us to disclose your personal information or use us to interact with a third party and the third party does not sell the personal information;
- We use or share an identifier solely to alert a third party you have opted out of the sale of your personal information;
- Your personal information is transferred as an asset as part of a transaction in which the third party assumes control of all or part of our business, in which case the third party would have to tell you in writing if it materially changes how the information is used or shared; and
- We use or share your personal information under a written contract with a service provider necessary to perform a business purpose. Here, the service the service provider performs is on our behalf, and our written contract prohibits it from keeping, using or disclosing your personal information for any purpose other than for the specific purpose identified in the contract.
In these cases, the disclosure of your personal information would not be considered a “sale” under CCPA. We use and share your information as described in this privacy policy and do not believe this use and sharing is a sale as defined by the CCPA. We have not sold personal information about you in the last 12 months and currently have no plans to do so in the future. However, we have provided you with a system to record your preference that your data not be sold in the future. You may make this request by completing the form here.
Right to be Free from Discrimination
We may not discriminate against you because you have exercised your rights, including, for example, by denying you access to our owned and/or operated websites.
Authorized Agents
If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent can (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request.
Third-party Offers
One x games may provide you with the opportunity to receive special offers, products and/or services from third parties. Where you indicate the desire to receive certain offers, products or services from a third party during the applicable information collection process, your Personal Data that was provided during that information collection process will be shared with the applicable third party so that such third party may provide their products and/or services to you so that you do not have to complete another information collection form to purchase or receive that product or service. Clicking on any third party offers may add and place cookies on your computer prior to directing you to the applicable advertiser’s site. These third parties have separate cookie polices and One x games has no responsibility or liability relating to them. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You are not required to accept cookies, however, if your browser rejects our cookies you may not be able to use all of the Site functionality.
Third-party Technology/Software/Service/Solutions Providers
The Site may contain certain software technologies and services licensed from third-party providers. One x games may engage with certain third party services and solutions providers such as data hosting service providers, payment processing service providers, and email marketing service providers. These third-party providers have separate privacy and data collection practices and policies, and One x games has no responsibility or liability relating to them. We do not endorse, nor are we responsible for the accuracy of the terms and conditions of any third-party privacy policies. These third-party entities are independent third parties and are not affiliated with One x games.
One x games may be using or sharing your Personal Data for Legitimate Interest purposes with third parties service providers, including without limitation:
CloudFlare (Traffic Monitoring/Optimization Services); https://www.cloudflare.com/security-policy/
Google Analytics (Traffic/Campaign Monitoring Services); https://policies.google.com/privacy
Google Tag Manager (Traffic/Campaign Monitoring Services); https://policies.google.com/privacy
Google Maps (Geolocation Services); https://policies.google.com/privacy
Sendgrid (Email/Marketing Communication Services); https://sendgrid.com/policies/privacy/
Google AdSense (Advertising Services); https://policies.google.com/privacy
Google Adwords Remarketing (Advertising Services); https://policies.google.com/privacy
Digital Ocean (Website Hosting and Infrastructure Services); https://www.digitalocean.com/legal/privacy/
Facebook Remarketing (Remarketing and Behavioral Targeting); https://www.facebook.com/about/privacy/update
Facebook Custom Audience (Remarketing and Behavioral Targeting); https://www.facebook.com/about/privacy/update
SendGrid, Inc https://sendgrid.com/policies/privacy/
Mailchimp https://mailchimp.com/legal/privacy/
OptinMonster; https://optinmonster.com/privacy/
Snapchat; https://www.snap.com/en-US/privacy/privacy-center/
Security of Data
One x games is dedicated to ensuring the security of any Personal Data that is gathered by the company. To achieve this, we utilize a range of industry-standard security technologies and procedures to prevent unauthorized access, use, or disclosure of your Personal Data. However, no method of electronic storage or transmission over the Internet can guarantee complete security. Despite our efforts, One x games cannot entirely eliminate security risks related to the collection and storage of Personal Data, including mistakes and security breaches. Although we strive to use commercially reasonable means to safeguard your Personal Data, we cannot ensure its absolute security. In the unlikely event of a data breach that compromises your Personal Data, One x games will promptly notify you, the applicable authorities, and supervisory or data protection authorities.
For users located in the EU/EEA, if One x games is required to transfer Personal Data in accordance with this Privacy Policy, we make commercially reasonable efforts to ensure that any transfer of your Personal Data outside of the EU/EEA is protected under industry-standard contractual clauses and subsequent data protection safeguards. One x games will not process Personal Data collected (or permit its processing) in a territory outside of the EU/EEA, if EU Data Protection Law applies, without taking the necessary measures to ensure compliance with EU Data Protection Law. Such measures may include transferring collected Personal Data to a country that the European Commission has decided provides adequate protection for Personal Data, to a recipient that has achieved binding corporate rules authorization under EU Data Protection Law, or to a recipient that has executed standard contractual clauses adopted or approved by the European Commission.
Data Retention Period:
One x games will only retain any Personal Data collected and stored for as long as necessary to provide you with certain products and/or services, or as required by applicable law. Any Personal Data that is no longer needed by One x games will be destroyed.
Contact Information:
If you have any questions regarding our Privacy Policy, want to review, update, or remove your Personal Data, or would like more information on our data collection, usage, and privacy practices, please contact us at:
One x games Limited
71-75 Shelton Street, Covent Garden
London, United Kingdom, WC2H 9JQ
We reserve the right to limit or deny your request to access, update, or remove your Personal Data if you fail to provide sufficient information to verify your identity.
Changes to This Privacy Policy:
One x games reserves the right to modify, update, and change this Privacy Policy from time to time at our sole discretion without prior notice to you. Notice of any changes will be prominently displayed on the Site and will take effect immediately upon posting. Please check the Site periodically for any changes. Your continued use of the Site following the posting of changes to this Privacy Policy constitutes your acceptance of any and all changes.